Reverb Reviews

I had a small issue with an order on Reverb and wasn’t sure what the next step was, so I reached out to support. Compared to a lot of other marketplaces where you feel like you’re shouting into the void, they got back to me way faster than I expected. It also felt like they actually read my message instead of sending some generic copy-and-paste reply. They helped work things out with the seller and kept me in the loop the whole time. Overall, it was painless, and it’s nice knowing there are real people there when something goes sideways.

The gear is actually good, which was a nice surprise, but I couldn’t help noticing a few bigger brands were missing. It’s a solid place to shop if you’re not too picky about having every top brand available.

I ordered a pedal on Reverb the tracking was great. I got an update as soon as it shipped and could keep an eye on where it was the whole way. It showed up exactly when it said it would, with no random delays or mystery status updates. Super simple, stress-free experience, I’d definitely use it again.

The guitar was pretty much what I expected from the listing. There were a couple small marks I didn’t really catch in the photos, but nothing that bothered me too much. Shipping went smoothly and it plays well. Overall I’d say the description was fair, though the wear could’ve been shown a little more clearly

I bought a used pedal the condition was close to what the seller showed in the photos. There were a few small marks I didn’t notice at first, but to be fair, nothing major at all, and the pedal works just fine. The Reverb listing was mostly accurate, so I don’t really have any serious complaints. I’m giving 4 stars only because it wasn’t completely perfect, not because there was anything really wrong with it.

I got a weird login alert and my first reaction was, “Oh no, here we go.” But Reverb made it really easy to reset my password and tighten everything up. Setting up 2-step wasn’t a hassle either. I feel a lot better about my account now, and so far there’s been no drama

I picked up a used Fender pedal and was a little nervous at first because you never know with used gear and possible fakes. When it arrived, though, everything checked out: the serial looked right, the box was included, and it matched the photos exactly. I had messaged the seller with a question before buying, and they got back to me, which definitely made me feel better. The only reason I’m going with 4 stars instead of 5 is that the tracking kind of sat in limbo for a few days, and messaging through Reverb felt a little clunky. But in the end, the pedal was real, in the condition described, and I’m happy with it.

I had an issue with my order and needed a refund. It took a couple days longer than I was hoping, but support did get back to me and I ended up getting my money back. Something about it felt a little slow at first, but overall it was handled fairly.

My pedal showed up in perfect shape. The box was taped up really well and had plenty of bubble wrap, so nothing was rattling around or anything. the packing was better than I expected... definitely would buy on Reverb again.

Really easy experience from start to finish. The buyer replied quickly, communicated clearly, and there was no awkward back and forth. Payment went through without any issues, and the whole transaction felt smooth and reliable. I’d definitely feel comfortable selling to them again.

The prices are generally good, which is obviously what most people are looking for. The only downside is that the fees can get a bit annoying, so it’s worth paying attention before you check out.

Shipping was super quick. I kept checking the tracking out of habit, and it seemed like it barely sat anywhere for long. The box arrived clean, the corners weren’t crushed, and the label was actually placed neatly, which I weirdly noticed right away. No issues at all.

Before I did anything on the site, I checked the policies first, and I was relieved by how easy they were to find. The fees, return info, and seller rules were all laid out clearly, so I knew what to expect upfront. That made me feel a lot more comfortable using it. I really appreciate when a site doesn’t make you dig around for the boring but important stuff.

The app was easy to figure out, which is usually what I expect with apps like this. Checkout did feel a little slow, though, so I’m guessing that might be a regular issue during busier times. Overall, it worked fine, just wish the final step was faster.

I got paid quick and there weren’t any weird hold ups or anything. It was, like, smooth overall.

I had to return a guitar pedal I bought because it wasn’t quite what the listing made it sound like. I was actually setting up my little practice corner that weekend, so the timing was kind of annoying, but the return process itself was easy to follow. Reverb gave both me and the seller time to figure things out, which I appreciated. It took a few days longer than I was hoping, and I was checking my email more than I probably needed to, but I did end up getting my money back. It wasn’t a perfect experience, but it felt fair overall. I’d use Reverb again, I’d just read the listing extra carefully next time.

Had a bit of a seller issue, which was totally fine, totally not stressful at all... but Reverb jumped in fast and got it sorted out. In the end, it felt fair and I was happy enough with how they handled it.

I ordered a pedal from overseas and it did show up in good condition, so I can’t really complain too much. The tracking was mostly okay, but it randomly stopped updating for a few days, which made me wonder if it was just sitting somewhere without anyone bothering to scan it. Packaging was decent, and the seller did reply quickly when I messaged. It took longer than I was hoping, but I guess that’s part of international shipping sometimes. I’d probably use Reverb again, just with lower expectations on timing.

I was about to go through with something that seemed a little off, but I wasn’t totally sure… This helped me catch the red flags before I lost any money. Really glad I checked first because, yeah, that could’ve ended badly

I bought a pedal and the whole process went smoothly. It showed up on time and was packed well, so no complaints there. The only thing that bugged me was the shipping cost, it felt a little high for something this size. Overall I’m happy, but if shipping stays that expensive, I’d probably shop around next time